Bilingual (Spanish–English) growth and digital marketing professional with experience spanning tech and the aesthetic industry. I help small businesses and clinics grow through data-driven campaigns, CRM optimisation, lead generation, and smart use of digital tools.
Increased new client acquisition by 29% and lifetime value by 39% through data-led marketing and automation.
Managed CRM optimization (Phorest), website SEO, and Meta Ads campaigns to drive growth.
Bridged communication between internal team and external agencies using Asana, Google Ads, and analytics insights.
Implemented structured marketing workflows and reports for visibility and accountability.
Partnered with Product and Operations teams to safeguard €450M quarterly revenue through quality initiatives.
Designed internal tools improving workflow efficiency and cross-department collaboration.
Delivered coaching sessions to enhance communication and decision-making across global teams.
Supported revenue-generating creator accounts through quality assurance and retention strategies.
Reduced false positives by 10%, improving creator satisfaction and retention.
Maintained 98% guest satisfaction, handling 100+ daily interactions in a luxury setting.
Supported logistics for private events up to 200 guests.
